REFUND POLICY

General provisions

All reservations and payments for Parachute Club services are considered confirmation of appointment and are subject to this refund policy. The club is not a profitable organization, nor does it engage in activities with the aim of obtaining financial benefits, but exclusively for the purpose of maintaining and popularizing sports on the territory of Serbia.

Cancellation by the client

Cancellation 48+ hours before the appointment: possible refund or postponement of the appointment
Cancellation less than 48 hours: no refund, only rescheduling possible (by agreement)
No-show: no refund

Cancellation due to weather conditions

If a club cancels a jump due to weather or safety reasons:

The appointment can be rescheduled for free.
no refunds are made, unless the club decides otherwise

Medical reasons

In case of inability for medical reasons (with proof):

rescheduling or partial refund is possible, at the discretion of the club

Refund

Refunds are made using the same payment method
Processing can take up to 7-14 business days
Bank or transaction fees are not refundable

Final provision

The Club reserves the right to make the final decision regarding any refund request.